The customer experience management conference is the biggest, prestigious annual conference to share professional standard and trends in customer service and celebrate service excellence in Nigeria, by bringing together professionals, customer service experts, executives and managers of companies that deliver effective and exceptional customer service.

The 2018 edition, theme; UNLEASHING THE DIGITAL EXPERIENCE, it promises to be more engaging, ingenious, inventive, educative and better planned with about 30 sectors in focus with the introduction of Customer Service Ambassadors in Nigeria, It is expected to involve leading consulting firms, value assurance experts and mystery shoppers .

By attending the conference:

  • Your Organisation will understand customer experience management
  • You will be equipped with new trends in Customer Service
  • Develop contemporary customer experience management skill
  • Develop contemporary contact center management skill.
  • Meet new clients and/or business partners in a relaxed and informal atmosphere
  • Network with industry champions
  • Boost employee morale by celebrating and rewarding your team
  • Build relationships with existing clients
  • Entertain clients and thank them for the business and support they have provided you all year long
  • Boost your visibility in the industry by being seen at the biggest event in the industry magazine and calendar
  • Congratulate the winning companies and discover why they won.

Terms and Condition applied, for more enquires please visit


Category: Conference

Contact Email: [email protected]

Contact Phone:

October 03, 2018 @ 09:00 AM to October 03, 2018 @ 04:00 PM

Lagos Chamber of Commerce and Industry (LCCI) Commerce and Exhibition Centre Plot 10, Nurudeen olowopopo Street, Alausa Ikeja Lagos Chamber of Commerce and Industry (LCCI) Commerce and Exhibition Cen, Plot 10, Nurudeen olowopopo Street, Alausa Ikeja Plot 10, Nurudeen olowopopo Street, Alausa Ikeja Lagos, Lagos


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